Terms of Service

1. Who we are

Framepx is AI-based software for ad production and product feeds, sold as a subscription: it turns a brand's product data into ad creatives automatically. These terms govern the use of framepx.com, our publicly accessible pages and Framepx at app.framepx.com.

framepx.com is operated by Framepx - Ahmet Can Köybaşı, a registered sole proprietorship in Ankara, Türkiye. The same business builds and runs Framepx at app.framepx.com.

In these terms "Framepx", "we" and "us" mean this business. "You" means the person who uses Framepx and the business or brand that person uses it for. If you use Framepx for a business or a brand, you confirm that you are allowed to accept these terms for it.

• Privacy Policy

2. Use of the website

The website and its content (text, design, media, brand) are owned by Framepx and protected by law. You may browse and reference the content; you may not copy, resell or misrepresent it as your own.

What the website records when you visit it is described in the Privacy Policy.

• Privacy Policy

3. Your account

You sign in with your email address and a one-time code that we send to it. Anyone who can read that mailbox can sign in, so keep it safe, and write to us at once if you think someone else has used your account.

One sign-in belongs to one person. Do not share a mailbox or a code so that several people can use the same sign-in. If more people in your business need access, write to us.

The business that holds the account answers for everyone it lets in: its staff, its agency and anyone else who works on its brands in Framepx. What they do in the account counts as done by you.

Framepx is made for businesses: brands that sell products and the agencies that work for them. The details you give us about yourself and your brand must be true.

Where the sign-in page offers it, you can also sign in with your Google account.

4. Subscription, prices and payment

Framepx is sold as a subscription. The pricing page shows the plans, what each one includes and its price; where a price has not been announced yet, the page says when it will be. The free trial, cancellation and refunds are set out in the Refund and Cancellation Policy. Both pages are part of these terms, and we do not repeat their numbers here.

If you and Framepx have signed a separate written agreement, that agreement comes first wherever it differs from these terms.

If we change the price of your plan, we tell you beforehand at the email address of your account. A new price never applies to a period you have already paid for.

• Pricing
• Refund and Cancellation Policy

5. Your content

Your content is everything you bring to Framepx or let us read: your product data (such as titles, descriptions, prices, availability, links and images), your logo and other brand assets, and the text you write inside Framepx. It stays yours. We claim no ownership of it.

To do the work, we need your permission to use it. You give Framepx permission to copy, store, reformat and display your content, and to publish the ad creatives and feeds made from it at the addresses we give you. This permission has one purpose: providing Framepx to you. It lasts for as long as we hold the content, and it covers the companies that process data for us, named in the Privacy Policy, for the same purpose only.

You answer for your content. You confirm that the store or feed you point us to is yours or that its owner lets you use it, that you have the right to use every image, logo, name and customer review in it, and that using them in ads breaks no law and no one else's rights.

You also answer for what your ads say. Prices, discounts, stock, product claims and any wording the law requires must be true and complete in your product data. Framepx turns that data into ad creatives; it does not check whether the data is true.

How we handle personal data is described in the Privacy Policy.

• Privacy Policy

6. What Framepx makes for you

Framepx makes ad creatives and feeds from your content: ad creatives are images made for your products, and feeds are lists of your products at addresses that ad platforms read.

The ad creatives and feeds that Framepx makes for you are yours to use in your own advertising and sales channels.

They are served from public addresses so that ad platforms can fetch them. Anyone who has an address can open it, so do not put anything into your product data that must stay private.

Framepx itself stays ours: the software, the templates, the look of Framepx, the name and the logo. A subscription lets you use them while it runs; it does not hand them over. An ad creative made for you contains parts of our templates, and you may use those parts inside that creative. You may not copy, resell, rent or reverse engineer the software or the templates. Our templates are not exclusive: another customer can use the same template with their own products.

7. AI output

Framepx works automatically. Templates, rules and AI models produce the ad creatives, the changes to your feeds and the answers you get inside Framepx. No person at Framepx reviews each result before you see it or publish it.

Automatic output can be wrong. An ad creative can show an old price, cut off a text, crop a photo badly or put a label in the wrong place; an answer from the assistant can be mistaken. Check the prices, discounts and claims in your ad creatives and feeds before you publish them and after your product data changes.

We do not guarantee that an ad platform or a sales channel will accept a product, a feed or an ad made with Framepx. Each platform applies its own rules and its own review, and it can refuse or remove an item. We do not promise any sales or advertising result either.

8. Connected platforms

Framepx works with online stores and ad platforms that other companies run. In these terms we call them connected platforms.

You bring your product data by giving us an address where we can read it, such as a feed address or a store address, or by connecting an account where Framepx offers a connection. You use the feeds we make by adding their addresses to your own ad accounts, or through a connection where one is offered. In every case the store, the ad account and the connection are yours: you open them, you agree to that platform's terms and policies, and you stay bound by them.

When you connect an account, you do it yourself on the platform's own consent screen. We act for you only within the permissions you gave there, and you can withdraw them at the platform at any time. Framepx puts products or images into your account on a platform only when you have decided it. Which data we receive through a connection and how to ask for its deletion are described in the Privacy Policy and on the data deletion page.

Data that reaches you from a platform through Framepx may be used only as that platform's terms allow. If a platform tells us to stop a customer's use of its tools through Framepx, we stop it.

Platforms change. A platform can change or end its API, its feed rules or the access it gives us, and it can suspend an account or refuse an item. We adapt Framepx where we reasonably can, but a feature that depends on a platform can change or stop for reasons outside our control, and we do not answer for what a platform does.

The connected platforms are not parties to these terms, and none of them sponsors or endorses Framepx.

If you use Framepx through an app in your Shopify store: as between Shopify and Framepx, Framepx alone is responsible for the app and for any liability that arises from your access to it or your use of it. Shopify is not liable for any fault in the app or for any harm that may result from installing or using it, and, unless Shopify expressly says otherwise, Shopify cannot help you with installing or using it. For help, write to us.

• Privacy Policy
• Data deletion
• Support

9. Acceptable use

You may not attempt to disrupt, probe or abuse the website, its infrastructure or our integrations.

The same holds for Framepx at app.framepx.com. Do not try to get into another customer's account or data, and do not load Framepx with automated requests beyond normal use.

Do not use Framepx for products or ads that are illegal where you sell or advertise, or that the ad platforms you use forbid. Do not use it to mislead buyers, for example with a price, a discount or a claim that is not true.

Do not point Framepx at a website, a store, a feed or images that are not yours and that you have no permission to use. Do not use it to imitate a real person, or to use someone's face, name or voice without their permission.

Do not resell your access to Framepx, and do not let people outside your business and the brands you work for use your sign-in.

10. Availability and changes to Framepx

We work to keep Framepx running, but we do not promise that it will be available at every moment or free of errors. Maintenance, a fault at a company whose infrastructure we rely on, or a change at a platform can interrupt it.

Framepx changes as we build it. We may add, change or remove features. If we remove a feature that your plan clearly depends on, or change what your plan includes so that you are left with less, we tell you beforehand at the email address of your account.

11. Suspension and ending

You can end your subscription at any time. The Refund and Cancellation Policy says how, when it takes effect and what is refunded.

We may suspend your access, or end our agreement with you, if you break these terms, if your use puts Framepx, other customers or a platform at risk, if a platform or the law requires it, or if a payment that is due is not made. Where the matter can be put right, we write to you first and give you a reasonable time to do so. Where the risk is serious, we may act at once and tell you why.

When a subscription ends or is suspended, we may stop making and serving your feeds and ad creatives, and the addresses we hosted for you may stop answering. Remove or replace them in your ad accounts before that day.

Ending a subscription does not by itself delete your data. What we keep and how to ask us to delete it are described in the Privacy Policy and on the data deletion page.

The sections Your content, What Framepx makes for you, Disclaimer and liability and Governing law keep applying after the agreement ends.

• Refund and Cancellation Policy
• Privacy Policy
• Data deletion

12. Disclaimer and liability

The website and Framepx are provided "as is". To the extent permitted by law, Framepx is not liable for indirect damages arising from the use of the website or of Framepx. Lost profit, lost sales and wasted advertising budget are examples of indirect damages.

We are not liable for your content, for what your ads say, or for what a platform or another company outside our control does.

Nothing in these terms excludes or limits our liability for intent or gross negligence, or any other liability that the law does not allow to be excluded or limited.

13. Changes to these terms

We may update these terms. The current version is always on this page, with the date of the last update at the top.

If a change affects your rights or your duties, we tell you at the email address of your account before it takes effect. If you do not agree with the new terms, you can end your subscription before that day. If you keep using Framepx after it, the new terms apply to you.

14. Governing law

These terms are governed by the laws of the Republic of Türkiye; the courts of Ankara have jurisdiction.

Where the law gives you a right that a contract cannot take away, these terms do not take it away.

If one part of these terms is found invalid, the rest stays in force.

15. Contact

For any question about these terms, write to contact@framepx.com. For help with Framepx, see the support page.

• Support
• Contact page